Latest Updates
Multi-factor authentication (MFA) will be required to access Online Services. Here's how to get ready.
The CSSB is phasing in multi-factor authentication (MFA) for the CSSB member portal – Online Services. Multi-factor authentication protects your personal data in your Online Services account by ensuring only you can access it. Click on this article title to find out how you can get ready.
Online Services is changing March 4, 2024
The CSSB is phasing in changes to improve the security and member experience for our Online Services portal. Along with a new look to our log in page, these changes will affect how you log in to access your personal pension information. Click on this article title for more information.
Your 2023 CSSB T4A or NR4 is available online
Your 2023 CSSB T4A or NR4 is now available using our Online Services https://cssb.mypension.ca.
CPP enhancements and your Civil Service Superannuation Fund (CSSF) pension
The changes to the Canada Pension Plan (CPP) in 2024 do not affect your contributions to your CSSF pension or the CSSF pension benefits you will receive. Click on this article title for more information.
Main and second floors under construction
The main and second floors of 444 St. Mary Avenue are under construction. The main areas and front doors are open. However, the floors are being redone, so they are uneven. We apologize for any inconvenience. Construction is expected to finish approximately summer of 2024. Members can schedule phone or virtual meetings by emailing askus@cssb.mb.ca or calling 204 946 3200.
The CSSF discount rate will increase 0.25% on January 1, 2024
Beginning January 1, 2024, the CSSF discount rate will increase from 5.75% to 6%. Click on the link above for details.
Please schedule in-person appointments
To provide you with the best possible service, please schedule your in-person appointments. This gives us a chance to review your account ahead of time. It also ensures you aren’t waiting. For your convenience, CSSB offers meetings in-person, by phone, and virtually. Book your appointment by calling 204 946 3200, toll free (Canada) 1 800 432 5134, or emailing askus@cssb.mb.ca. For your safety, our appointment rooms have transparent barriers and air purifiers. We sanitize surfaces between meetings. If you're not feeling well, please stay home and contact us to reschedule. We are open from 8:00 a.m. to 4:30 p.m. for scheduled in-person appointments as well as document drop-offs and pick-ups. To save time, you can also safely send most files through your Online Services document centre. Registering for Online Services is quick and easy. Call or email to get your one-time registration key.
Latest Updates
Multi-factor authentication (MFA) will be required to access Online Services. Here's how to get ready.
The CSSB is phasing in multi-factor authentication (MFA) for the CSSB member portal – Online Services. Multi-factor authentication protects your personal data in your Online Services account by ensuring only you can access it. Click on this article title to find out how you can get ready.
Online Services is changing March 4, 2024
The CSSB is phasing in changes to improve the security and member experience for our Online Services portal. Along with a new look to our log in page, these changes will affect how you log in to access your personal pension information. Click on this article title for more information.
Your 2023 CSSB T4A or NR4 is available online
Your 2023 CSSB T4A or NR4 is now available using our Online Services https://cssb.mypension.ca.
CPP enhancements and your Civil Service Superannuation Fund (CSSF) pension
The changes to the Canada Pension Plan (CPP) in 2024 do not affect your contributions to your CSSF pension or the CSSF pension benefits you will receive. Click on this article title for more information.
Main and second floors under construction
The main and second floors of 444 St. Mary Avenue are under construction. The main areas and front doors are open. However, the floors are being redone, so they are uneven. We apologize for any inconvenience. Construction is expected to finish approximately summer of 2024. Members can schedule phone or virtual meetings by emailing askus@cssb.mb.ca or calling 204 946 3200.
The CSSF discount rate will increase 0.25% on January 1, 2024
Beginning January 1, 2024, the CSSF discount rate will increase from 5.75% to 6%. Click on the link above for details.
Please schedule in-person appointments
To provide you with the best possible service, please schedule your in-person appointments. This gives us a chance to review your account ahead of time. It also ensures you aren’t waiting. For your convenience, CSSB offers meetings in-person, by phone, and virtually. Book your appointment by calling 204 946 3200, toll free (Canada) 1 800 432 5134, or emailing askus@cssb.mb.ca. For your safety, our appointment rooms have transparent barriers and air purifiers. We sanitize surfaces between meetings. If you're not feeling well, please stay home and contact us to reschedule. We are open from 8:00 a.m. to 4:30 p.m. for scheduled in-person appointments as well as document drop-offs and pick-ups. To save time, you can also safely send most files through your Online Services document centre. Registering for Online Services is quick and easy. Call or email to get your one-time registration key.
Latest Updates
Multi-factor authentication (MFA) will be required to access Online Services. Here’s how to get ready.
The CSSB is phasing in multi-factor authentication (MFA) for the CSSB member portal – Online Services. Multi-factor authentication protects your personal data in your Online Services account by ensuring only you can access it. Click on this article title to find out how you can get ready.
The Civil Service Superannuation Board (CSSB) is responsible for administering the Civil Service Superannuation Fund, the Public Service Group Insurance Fund, and any other plans under its direction in accordance with the various acts and insurance policies, and for providing efficient services and equal treatment to all its members.