CSSB Online Services continue to provide a useful way for members to obtain information on their pension and insurance benefits. The Online Services Document Centre offers an easy and secure way to send and receive documents, and is particularly useful when exchanging private information. Retiring members can complete their retirement forms online through the Online Retirement form process.
If you’re not already registered for your Online Services Account, please consider doing so. You can access Online Services here.
Members can continue to communicate with us and send us documents or information requests in a number of ways as well:
Email firstname.lastname@example.org. This is going the be the most efficient way to contact us for the next while.
Phone our switchboard at 204-946-3200 or toll free in Canada at 1-800-432-5134. If you have a specific contact person, you can call and leave a message. Please be aware though that many staff who are working remotely won’t necessarily be returning calls from their personal phones.
Fax to 204-945-0237.
Mail or courier to 1200-444 St. Mary Avenue, Winnipeg MB R3C 3T1
Things are changing rapidly as governments and organizations respond to the challenges presented by the COVID-19 pandemic. Please continue to check our website for updates as this situation evolves.