Why Contact A Client Services Representative?


Client Services Representatives are available to answer your questions and to assist you in understanding and applying for your pension benefits.


Client Services Representatives can be reached by telephone or by email, either directly or through askus@cssb.mb.ca. (See Which CSR Should I See?)


Many members find it useful to arrange to meet a Client Services Representative, particularly when they are preparing to retire. However, there is no requirement to do so, and many of our members apply for their pension benefits without a personal meeting. We try to make sure that our letters explaining entitlements and options are clear and complete and provide the information required for decision making. 

Members can also get information from our website, from the pension and insurance plan booklets, or by attending a pre-retirement seminar.  

The Civil Service Superannuation Board of Manitoba

Member-focussed  -  Future-focussed

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Accessibility Information


Online member services and website information provided by the Civil Service Superannuation Board relate almost exclusively to the Civil Service Superannuation Fund and Public Service Group Insurance Fund plans. Any information on other plans the Board administers or for which it provides services would be identified as such, and only information identified as such or in an identified document applies to that particular plan. We recommend you get detailed personalized information from the Board before making any decisions. This website is meant to summarize our available information, requirements, procedures and policies on a general basis only. All persons making use of this site are reminded that The Civil Service Superannuation Act and its Regulations should be consulted for specific legislative requirements. 


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